Vocalocity's Business Phone Features
Looking for VoIP features that enable your business to hit the ground running and grow as you want? Unlike some other VoIP companies, our plans come pre-loaded with the features you’ll need – at no extra cost.
And if you’re looking for solutions like Call Recording, Paperless Faxing, or Voicemail Transcription, Vocalocity offers many add-on features as a monthly subscription, with NO contracts necessary.
Created just for account managers, a dedicated portal that lets you control all functions of your phone system.
Call AnnounceCall Announce whispers an audible version of the custom tag to you before the call is connected.
Call Conference (Three-way Calling)Add a second outgoing call to an already connected call.
Call ContinuityCall Continuity from Vocalocity makes sure that you’ll never have VoIP service interruption – even if the power goes out.
Call ForwardingRedirect calls to your mobile or other phone so you won’t miss any calls.
Call HoldEasily put a call on hold while you answer another call.
Call LogsProvides detailed business VoIP call records by extension or account.
Call Park“Park” a call in a “spot” and have the call retrieved by another extension on the account.
Call PassTransfer calls that were taken on your cell phone using Never Miss Call settings back to your desk phone without interruption.
Call ScreeningKnow who’s calling before you answer. Send the call to voicemail or transfer it away before you ever speak to the caller.
Call TransferAttended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly).
Call WaitingBe notified when someone else is trying to call if you are already on a call.
Caller ID BlockBlock your caller ID from being displayed on outbound calls.
Caller IDKnow who’s calling before you answer.
Cell Phone IntegrationForward calls to cell phones and use VoIP functions from cell phones.
Click to Call MeEmbed a button in to your webpage or email signature that provides your customers with a quick and easy way to contact you.
Click To DialSeamlessly integrate Vocalocity VoIP service with your Web Browser and Outlook and initiate calls with Click-to-Dial.
Cloud PBXBecause Vocalocity’s VoIP service and features are hosted in the cloud, there’s no equipment to buy.
Custom TaggingEasily identify origin of incoming calls by adding a unique tag to each published phone number.
DashboardProvides real time status of all extensions within your cloud PBX.
Directory Assistance (411)*Directory Assistance (411) is an included VoIP feature from Vocalocity that allows you to gather information from listings.
Do Not DisturbCallers go directly to voicemail when you don’t want to be disturbed.
Dynamic Caller IDPresent any phone number on your account as your outbound caller ID.
Emergency Assistance (911)Set an address for individual extensions or your entire account so that responders know where to send help in the event of an emergency.
Follow MeCalls can be forwarded to multiple numbers that will ring in a designated sequence.
Local Number Portability (LNP)Keep an existing phone number by porting it from your current provider.
Multiple Devices on One ExtensionYou can use up to three different phones on the same Vocalocity extension.
Music on HoldVocalocity customers have the option of uploading their own music or customized recording.
Never Miss a CallNever Miss a Call allows you to customize VoIP call settings so that you always stay connected no matter where you are.
Outlook IntegrationOutlook Integration is a seamless way for Vocalocity users to integrate Outlook with their business VoIP phone system.
Set Caller IDSelect any number on your account that you would like to appear as your caller ID.
Simultaneous RingConfigure your cell phone or other type of desk phone to ring as soon as a call comes in.
Seven-Digit DialingSet a default area code for your VoIP extension or account and make numbers in that location even easier to dial.
User PortalEnd-users configure and manage their own business VoIP service through an easy-to-use Web interface.
Unified InboxManage your voice, fax, and email messages from a single inbox in your email client.
Virtual ReceptionistThe Vocalocity Virtual Receptionist is a free feature included with every Unlimited Extension account that streamlines efficiency for your business.
Vocalocity MobileFREE apps for iPhone and Android devices that give you access to voicemail, account settings, and more.
Vocalocity Online Backup and StorageVocalocity customers automatically have access to 2 GBs of storage on our cloud networking server.
VoicemailVoIP Voicemail is a cloud PBX voicemail feature that allows you to securely check your messages from anywhere, even online.
Voicemail to EmailReceive voicemail as an .mp3 file (audio file) attached to email.
Work from AnywhereThe work-from-anywhere feature of Vocalocity’s business phone service allows employees to stay connected no matter where they are.
Calls can be forwarded to multiple extensions that will ring simultaneously.
Call Monitoring$4999/moper accountFind out about how this training feature can improve employee performance
Call Queue$1499/moplus $0.03 /minIncoming calls are placed in a call queue until they can be answered.
Company Call Recording Services$4999/moAutomatically record company phone calls and save them securely. Basic service includes 500 hours of recording time.
Conference Bridge$1499/moplus $0.03 /minSet up a conference call with up to 30 people using a pre-assigned call-in number.
Local Number$999/moPortray a local presence in any additional market by publishing a local phone number in any area code.
Main Company Number$999/moThis number is attached to the main Virtual Receptionist to allow incoming callers to reach the appropriate department or individual by selecting an option from a menu.
On-Demand Call Recording $499/mo.per ext.Record what you want, when you want. Basic extension recording service includes 15 hours of recording time.
Paging Group$499/moper groupBroadcast an announcement to your entire team – or just those paging groups you’ve selected.
Paperless Fax$1499/moPaperless Fax lets you send and receive faxes without a fax machine.
Toll Free Number $3999/moToll Free Numbers allow you to be reached by anyone in the US and Canada without the caller incurring any long distance charges.
Virtual Mailbox$499/moUsed to gather voicemail messages for a particular function or for employees that do not need full phone service.
Voicemail Transcription$499/moper ext.Our automated system transcribes voicemails and sends you an email with the text of each message.





