Get Fortune 500 features. Without Fortune 500 costs.

Features have always been what separates big-company phone systems from yours. But not any longer.

Business VoIP from Vocalocity offers all the phone system features you would expect in a Fortune 500 phone system. Best of all, we provide those features at a fraction of the cost.

And since Vocalocity owns our own Hosted PBX technology—the very best kind of Business VoIP—you can feel confident that all of these features will be available, consistently and reliably.

We are constantly providing you with new features that help you compete even better.

All of our new features are available instantly, without any upgrade or download.

The following features are included with our Voice Plans:

• Unlimited Calling: Unlimited local and long distance minutes on any given extension
• Local Number Portability (LNP): Keep an existing phone number by porting it from your current provider.
• Web Portal Interface: Administrators and users configure and manage their own services thru an easy-to-use Web interface.
• Directory Assistance (411)
• Emergency Service (911)

Calling Features

• Caller ID/On Call Waiting: Know who’s calling before you answer.
• Call Forwarding: Redirect calls to your mobile or other phone so you won’t miss any calls.
• Call Hold: Easily put a call on hold while you answer another call.
• Call Transfer: Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly).
• Call Conference (Three-way calling): Add a second outgoing call to an already connected call.
• Call Waiting: Be notified when someone else is trying to call if you are already on a call.
• Do Not Disturb: Callers go directly to voicemail when you don’t want to be disturbed.
• Call Logs: Provides detailed call records by extension or account.
• Set Caller ID: Select any number on your account that you would like to appear as your caller ID.
• Caller ID Block: Block your caller ID from being displayed on outbound calls.

Voicemail Features

• Password Protected Voicemail: Prevent unauthorized access to voicemail.
• Voicemail Greeting Options: Unavailable / Busy / Employee's Name.
• Voicemail to Email: Receive voicemail as a .wav file (or “audio file”) attached to email.
• Remote Access: Lets you check your voicemail through web interface.
• Multiple Mail folders: Provides the ability to organize and save old voice mails.
• Visual Waiting Indicator: Works with your IP phone’s message indicator light.

Inbox Features

• Single Unified Inbox Access: Manage your voice, fax, and email messages from a single inbox in your email client.
• All Message Types Supported: Voice, fax, and email messages.
• Access Deleted Items: Recover deleted voice and fax items from your mail inbox.

Virtual Receptionist Features

• Day and Night Mode Schedule: Create different greetings according to time of day and day of week.
• Dial-By-Name Directory: Callers can dial a last name to get to the extension they need.
• Virtual Departments: Set up a call group based on job function.
• Multiple Virtual Receptionists: Play different greeting messages on each incoming phone number.
• Import Greetings: Upload third-party professional greetings to use as Virtual Receptionist greetings.

Other Features

• Dashboard: Provides real time status of all extensions within the PBX.
• Outlook Integration: Seamlessly integrate with Outlook and initiate calls with Click to Dial.
• Custom Tag: Easily identify origin of incoming calls by adding a unique tag to each published phone number.
  
• Online Backup and Storage: When you sign up as a Vocalocity customer, you automatically receive 2 GB of space on our servers.
• Cell Phone integration: Forward calls to cell phones and use PBX functions from cell phones.
• Softphone Support: Compatible with the popular Counterpath Softphones.
• Follow Me: Calls can be forwarded to multiple numbers that will ring in a designated sequence.
• Unified Inbox: Access and manage all messages (voice, fax and email) from your existing email inbox.
• Music on Hold: Plays music/message for callers when they are on hold.
• Call Flip: Seamlessly transfer your calls to a cell phone to take a conversation on-the-go.