Desktop & Plugins from Vonage Business Solutions
Desktop is a free application that extends all the power and control of your phone system to your computer desktop. Desktop comes with a series of powerful and FREE plugins that boost business productivity and help you build relationships. When you download Desktop, you’re empowering your business to have complete insight into each incoming and outgoing phone call*.
Efficient, Real-Time Features
- Screen pop alerts with Caller ID on inbound and outbound calls
- Intelligent plugins search for and present real-time information for each call
- Company directory presents real-time status of co-workers
- Click-to-call a coworker from within your company-wide directory
- Manage live calls: place calls on hold, forward, record calls, end calls
- Review voicemail
- View and search your call history (up to 50 records)
- Monitor the real-time status of Call Queues
- Manage all of your extension settings
- And much, much more…
Powerful, Professional VoIP Plugins
Our more than 140,000 users customize their Desktop plugins to work smarter each and every day. Find mutual acquaintances through LinkedIn, chat about the weather with Caller Locator, check how often your customer calls using Call History, quickly solve problems by accessing call journals through Microsoft Outlook, or instantly find a customer’s billing address through an automatic web search.
Available Desktop Plugins
Premium Integrations to Make Business-Class Utilities Even Better
With an ever-expanding list of monthly add-ons, Vonage Business Solutions (formerly Vocalocity) helps growing businesses become more efficient by leveraging the business-class tools they already use. Our customers asked for plugins to maximize their CRM solutions and billing software, and we listened.
Google SearchFREEConnecting You to the Right Data the First Time – Every TimeLinkedInFREEStop forgetting to connect and start building relationshipsMethod CRM$299/mo per ext.Stay organized by connecting directly to your CRMMicrosoft Dynamics$299/mo per ext.See all the customer data you need to close the deal
Microsoft OutlookFREEYour Business Email – Supercharged!Quickbooks$499/mo per ext.Save time and help customers instead of searching for accountsSalesforce.com$299/mo per ext.Create new entries or view existing casesSugar CRM$299/mo per ext.Stay connected with your customers and prospects
*By installing Desktop, you are agreeing to our Terms of Service.