Call History Plugin
FREE with Desktop
The Call History plugin presents previous calls with the Caller ID. See how many times the caller has called you or others in the company reminding you of previous calls or voicemails that require followup.
Plugin launches with incoming call
With the Call History plugin, a screen pop appears every time a contact calls. The screen pop shows information on previous calls including date, time, direction, length and call results. The screen pop also provides quick access to voicemail.
View even more call stats in full screen view
The plugin features a calendar that allows you to quickly search and highlight calls on a selected day. Below the calendar you can view high level stats. For example, compare total number of calls to you versus total calls to others within your company; view stats today, the current week or the current month.
How do I download the Call History plugin?
The Call History plugin is available FREE for all Vonage Business Solutions (formerly Vocalocity) customers and is automatically installed with the Desktop application. Check it out today! In the event you are not seeing call information, log in to your Desktop, select “Plugins” and click “Install” next to the Call History plugin. For more information on how to install, configure and use the plugin visit the Knowledge Article for Call History.
To learn more, visit the Desktop product page.