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Vocalocity's eAgent Integration Delivers Better Customer Database Management to Insurance Agents
February 20, 2012
Customizable Plugin from SMB VoIP Provider Enables Faster Research and Client Connections
Atlanta, GA – February 20, 2012 – Vocalocity, the fastest-growing provider of VoIP for small business, today announced that it has partnered with eAgent, an online insurance agency and document management system, to provide enhanced VoIP services to insurance agents. Vocalocity’s eAgent integration streamlines insurance agencies’ interaction with their customer databases.
With each incoming or outgoing call, Vocalocity’s eAgent plugin will prompt a user’s default browser to open a unique URL as defined by the end user. In addition to launching a dedicated eAgent page within the browser, Vocalocity customers can also customize their plugin to launch Facebook, Salesforce, Google +, Twitter, and many other types of valuable professional websites to better conduct research and stay connected with clients and prospects.
“Cloud computing and VoIP communications create the perfect platform to take your office anywhere and maintain the level of service customers expect from a large enterprise," said Kyle Johnson, vice president of sales at Vocalocity. "eAgent integrated with Vocalocity's hosted PBX service gives insurance agents the knowledge they need to communicate effectively and efficiently in a highly competitive space."
As a limited-time offer timed with its eAgent integration launch, Vocalocity is offering special pricing bundles exclusively for eAgent users. This tiered service allows agents to work from anywhere and manage their office remotely. Each of Vocalocity’s cloud-based phone system packages includes a free plug-in to help customers integrate their phone system with eAgent, giving them quicker and easier access to client information.
“Our partnership with Vocalocity falls in line with our mission to provide top-notch agency management solutions to insurance agencies both large and small,” said Mariano Reis, eBridge’s vice president of sales. “We’ve received tons of feedback that our VoIP services help agencies cut down on errors and better track customer and prospect communication. Offering integration through multiple VoIP providers gives our clients options and the opportunity to select the service that best works for them.”
