What our customers say:
"Overall the experience has been great switching to Vocalocity. It has really changed the way we are communicating in our company amongst our two locations and four remote employees. Vocalocity has also allowed us to extend our hours of availability by sharing our one customer service lines between our California and Illinois locations."
Donato Orlando
Controller
Sunsout, Inc.
The Vocalocity story.
Let’s face it: Business VoIP is about more than phones and features. It’s about the company you’ll be dealing with each day.
So what kind of company is Vocalocity?
We’re focused on small business.
Vocalocity doesn’t market to big businesses (though some of our customers started small and got big, with a little help from us). We don’t sell VoIP to residential customers, either.
Vocalocity focuses exclusively on small businesses. Most of our customers have 50 employees or less.
Working solely with small businesses means we know exactly what you need. Like products and service that are more reliable, easier to use and keep you happy—day in and day out.
Our goal is to eliminate hassles—after all, you have a business to run.
When you work with Vocalocity, you’ll never get the feeling we’d rather be working with the big fish.
Because you are the big fish to us.
We’re real people.
Sooner or later, every Business VoIP customer has to call Customer Care or Technical Support.
With Vocalocity, though, there’s no need to dread making that call. Because you’ll end up talking with a real, live—and friendly—person, right here at our headquarters in Atlanta, Georgia.
Our support people are well-informed. They’re exceptionally pleasant, too.
Even better—like all of us at Vocalocity—they understand small businesses and how critical it is that your phone system works just right. Right now.
So you will never have to fret over calling our support center.
We own our own technology.
There’s an important thing everyone should know about Business VoIP companies:
Many of them don’t own their own technology. They simply lease it from someone else, and then sell it to you.
There’s a big downside to this practice: It means that if something goes wrong, your Business VoIP company has to rely on someone else to fix it. So the company you thought you were depending on is actually depending on someone else.
That’s not the case with Vocalocity. We own our own technology. We maintain it, we upgrade it, we understand it through and through.
So if you ever have any issues, questions or concerns, you’ll always know who can help: Us.
