What our customers say:
"As a small company price and quality is everything. After looking into traditional phone systems we found that the cost was out of our budget not to mention the phone company expenses per business line. Today we have been with Vocalocity for 3 months and have found the support is better than expected and can only be matched by the quality in product and service."
Paul Blanco
Extreme Towing and Recovery
Retail Phone System
Channel Islands Outfitters
Channel Islands Outfitters is a retailer specializing in kayaking equipment. They also own Paddle Sports of Santa Barbara and are run by a board of experienced kayaking guides. President Garrett Kababik manages the company’s phone system himself, and so needs a powerful system that is still easy to manage. They have fewer than 20 employees, who use their cloud-based phone system to make sales calls, develop customer relationships, and answer sales calls. Vocalocity has helped Garrett and his employees to manage their phone system needs with ease, thanks to the flexibility of business VoIP.
Vocalocity’s phone system is hosted in the cloud, meaning that there is no physical phone system for a retail business to buy, lease, or maintain. This alone drastically reduces the cost of implementing a new phone system. The reason that no equipment is necessary is because all of the features and services of your phone system are delivered via your business internet connection.
Phone system features and calling service are rolled into one flat rate, making managing communications budget simple and predictable. Unlimited Extensions means that Garrett’s employees can make as many sales calls as they need, without needing to worry about incurring high long distance charges.
Garrett Kababik is able to set up new extensions for his employees with the click of a mouse from the administrator web portal. Configuring extensions is easy, with our user friendly user interface. As the administrator Garrett can manage extensions, and employees can also manage their own extensions themselves. Features like Voicemail to Email, Call Forwarding, Never Miss a Call, and more, are all easy to update and manage.
Channel Islands Outfitters also particularly enjoys the Work-From-Anywhere feature of Vocalocity’s service. Because phone service is delivered over the internet, Vocalocity customers can take their phones home or on the road, and stay connected anywhere there is an internet connection. Employment in retail sales often means travel, and Vocalocity gives employees the freedom to do so.
Retailers across the country have discovered the benefits of a Cloud based PBX. At Vocalocity we are dedicated to powering small business, and as a retailer, your phone system is the driving force of your operations. Channel Islands Outfitters relies on Vocalocity to get the job done.
