Finial Services LLC

Industry: Technology / Web Development



www.finialservices.com

Finial Services is a web development company specializing in Internet layering technology that provides a second layer over any webpage. They utilize this technology to provide numerous free Internet applications for clients in the accounting, staffing, IT, office management, and human resources fields.

When Justin Rodriguez, Lead Systems Administrator joined the team, he notes that Vocalocity was already being utilized. Because of the custom development that Finial Services provides, he enjoys how Vocalocity “allows us to easily manage our VoIP system online which allows us to respond to problems and system modifications quickly.”

Vocalocity's award-winning User Interface allows every employee with an extension to manage their own phone settings. From a password protected user-friendly web portal, employees can change call forwarding settings, update their voicemail to email settings, change the do-not-disturb mode, listen to voicemails and change their greetings.

The Administrator portal allows the account administrator to update extension settings, change the Virtual Receptionist, add and remove features, and monitor call logs and system usage. Vocalocity's online interface gives business owners complete control over their phone system, and is very easy to use - even when the primary administrator is away or unavaliable.

Finial Services LLC is located in Carlsbad, California, but when employees travel or are away from their desks, they're still able to work effectively. Justin notes that some favorite remote-access features include the Virtual Receptionist and call forwarding to cell phones. Hosted VoIP allows Finial Service employees to work from anywhere, yet be accessible and use the company number and their own extension as if they were still in the office.

Like many businesses, Finial Services needs a phone system that works well with minimal upkeep. And even though they’re staffed by a team of tech-savvy entrepreneurs, Justin says “We use Vocalocity as a simple and effective VoIP system for our high technology company.”