What our customers say:
"We've been very pleased with our Vocalocity service. I've used other VOIP providers in the past, and yours has far and away been the best service, support, value, and reliability. Keep up the good work!"
Joe Hohman
President
Christian-Net Inc.
Law Office Phone System: Frances E. Valdez
The law office of Frances E. Valdez is located in Houston Texas, and is focused solely on immigration law. They are dedicated to providing immigrants in Texas and Louisiana quality legal assistance. They provide a wide range of family and employment based immigration and nationality services, for both business and individuals.
Frances Valdez is the sole attorney at his firm and has a small staff. As a small legal firm, they needed a phone system that could provide the features and functionality that a large corporate firm has, but without the cost of maintenance and implementation. All the IT needs are handled within the firm and they don’t have an outside IT person. A system that could be implemented and maintained by Valdez’s staff was an important factor in finding the right solution, in addition to cost.
Vocalocity has a number of features that are particularly beneficial to small legal offices like that of Frances Valdez. Unlimited flat rate calling, virtual receptionists, and extension dialing are just a few of the standard features that most small businesses can enjoy. For a legal firm that needs to track calling for billing purposes, there are features of Vocalocity service that are particularly useful.
Vocalocity’s call logs allow Frances Valdez to accurately bill his clients for time spent on the phone. Vocalocity provides the ability to print call logs of all call activity on his account, making billing a much easier process. With the caller ID and call tagging functions on his phone he can easily see who is trying to reach him. And with the new Vocalocity desktop feature, employees at the law office can see information about callers populated instantly to their computer screen. Vocalocity desktop combined with Caller ID gives not only the name and number of the caller, but also their location, and other information available from the web, such as their linkedin profile, weather information in their area and more.
Because Vocalocity is powered by Business VoIP and operates over the internet, there are a vast range of powerful features that aren’t available with in-house and traditional phone systems.
Clarissa Valdez, a legal assistant at the law firm says “We've been pleased with Vocalocity.”
