What our customers say:
"As a small company price and quality is everything. After looking into traditional phone systems we found that the cost was out of our budget not to mention the phone company expenses per business line. Today we have been with Vocalocity for 3 months and have found the support is better than expected and can only be matched by the quality in product and service."
Paul Blanco
Extreme Towing and Recovery
Business VoIP for Insurance Offices
You need your insurance office phone system to be more than just a small business VoIP service. Insurance agencies need to be fully connected, accessible from anywhere, and able to leverage a powerful list of Fortune 500 features. Insurance companies need to be able to connect their agents, whether they're in the office or out in the field, all under the same system. Vocalocity delivers cost-effective services with a robust set of included features to help you work smarter anywhere.
Insurance Phone Systems Help Insurance Offices Grow
We know how important your insurance phone system is to your office, which is why we developed a unique website just for insurance agents. Check out our information about insurance office VoIP at insurance.vocalocity.com by clicking the screenshot below. We were also recently featured in Allstate's agency publication, Executive Focus. Read our article about how VoIP features help insurance agents grow their offices.
Powerful VoIP Features for Insurance Offices
Insurance agents tell us that they look for powerful features with their business VoIP. For insurance, phone systems from Vocalocity include a call flip feature that's great for agents on the move, and allows agents to seamlessly transfer a call on a desk phone to a mobile phone. With Find Me/Follow Me, agents can set up their extensions to ring their desk first, and then their mobile phone. Simultaneous ring allows a user to ring several phones at once, so that they are always able to take a call. Agents can transfer company calls to other agents, even from mobile phones, and everyone is connected under the same phone tree.
DID (Direct Inward Dialing)
A unique number at a low flat rate, with accessibility from the company phone tree. Vocalocity is a great phone system for insurance companies because it provides the following abilities:
- Move or expand to additional locations without any additional phone costs
- Provide your employees with the freedom to use their phones on the road or at home without sacrificing any functionality
- Utilize communication tools commonly associated with big business phone systems for a fraction of the price
- Easily and quickly control and customize the features of your business’ phone system
Company Call Recording and On-Demand Call Recording
Company Call Recording Service (CCRS) allows company-wide recording rules across a Vocalocity phone system account. Rules to record 100% of calls, 50% of calls, and calls to certain extensions can be set up. In insurance, where policy changes are taken over the phone, recorded calls can be very important in settling disputes. CCRS is also a great training tool to maintain compliance and ensure that employees and agents are handling situations correctly and professionally. In addition to CCRS, Vocalocity also offers On-Demand Call Recording, which allows agents to begin recording calls on their own extension with a simple keystroke.
Read the Insurance Companies Customer Success Stories:
