Retail Cloud PBX

Jackpine Business Centers

www.jackpine.com/

Jackpine provides business computing and office supplies in the Manistee and Ludington Michigan area. They have 24 employees between 2 different locations. As a small office supply retailer, they need a phone system to handle various aspects of their business, and to connect their 2 locations together. A cloud PBX phone system for small business can help retailers like Jackpine handle their communications needs at an affordable price.

Retailers can often have several locations, or have plans to expand to multiple locations as they grow. Businesses like Jackpine that have expanded need to be able to connect with customers, but also with their other location. Traditional phone systems could perform this task, but were very expensive, and cost-prohibitive for small businesses like Jackpine. A cloud PBX however, which uses the already present connectivity of the internet, allows them to form a robust phone system between locations, without an expensive installation of equipment.

Vocalocity can provide toll free 800 numbers, one for each location, but still keep your company’s locations connected. With a traditional phone system, this involved a complicated physical change to your phone system, but with Vocalocity, it’s a simple matter of associating another number with your account on our server, and can be done quickly and easily. This allows employees to easily transfer calls from one location to another.

Retailers get the benefit of Unlimited Calling with a Vocalocity phone system, which can be very beneficial for companies with an inhouse sales team. Every Vocalocity account has at least one Unlimited Extension, and companies can also add on Metered Extensions for employees with lower call volumes. The best part is that all the phone system features your company needs are included at no extra charge.

Jackpine benefits from a wide range of included calling features, features such as Caller ID, Virtual Receptionist, and Voicemail to Email. Vocalocity also has add-on features that can specifically benefit certain companies. Jackpine has added Call Groups, to create virtual departments within their company. This way, when a caller in the Virtual Receptionist phone menu hears “Press 1 for sales,” all the extensions in the sales call group will ring simultaneously. This is a simple and affordable way to connect your employees with customers, and to power your small business.