Law Firm Cloud PBX

Porter Law Firm

 www.lporterlaw.com

Porter Law firm based in Oakland California represents clients in education law. They represent children and their families in all aspects of education including, but not limited to: Special Education, ADA, 504, Suspensions, Expulsions, Bullying and School related torts e.g. harrassment, personal injury, etc.

As a small law firm with only a few employees, Porter law firm needs a reliable phone system that doesn’t break the bank. Vocalocity’s cloud-based PBX service allows Porter Law to stay in touch with clients and potential clients effectively, through flat rate unlimited calling and powerful business features.

With Vocalocity’s unlimited extension plan, law firms like Porter law benefit from a Virtual Receptionist that directs callers through a phone menu when they call the main company number. This is a time saving feature, that can direct calls from potential clients to the right information or extension. Many times, law firms can answer caller’s questions completely from the phone menu. By describing the services a law firm provides within the phone menu itself, law firms can save valuable time answering questions to people who are seeking a different type of legal service.

Of course, not every client needs to go through the Virtual Receptionist phone menu, and that’s why every attorney is reachable either by extension dialing through the phone menu, or through their direct dial number. Each extension on a Vocalocity account receives a dedicated number, so that clients can have a direct line, if the attorney chooses.

Porter Law firm especially likes the Work-from-anywhere and Never-Miss-A-Call features of Vocalocity’s service. Cloud-based PBX phone systems from Vocalocity make it possible to take your desk phone home, plug it into an internet connection, and make and receive calls as if you were in the office. Working from anywhere means the freedom to travel, without losing communication abilities. The Never-Miss-A-Call further improves availability, by forwarding calls to another extension or mobile phone number.

With Vocalocity, Porter Law Firm has found success in presenting a professional communications appearance to their clients.

In their words Vocalocity is an “Excellent phone service. Been using it for 4 years now and it is the best, most reliable part of my business.”