What our customers say:
"I strongly recommend Vocalocity because of the stability of their service, the price, the feature set, and the technical support are just world class"
Sean Elkin
President
Searchlight Interactive
Legal Firm Phone System
Soni Family Law
Ketan Soni has been practicing family law for over 10 years. He once managed one of the largest family law firms in North Carolina, but left to start his own smaller firm. He offers a wide range of services for divorce, equitable distribution, alimony, child custody, child support, domestic violence, and appeals. He has also started his own mediation practice to try to mitigate some of the damaging experience that the courtroom can bring.
Large law firms have sophisticated phone systems to manage their communication needs. As the sole proprietor of his family law firm, Ketan needed a phone system that could still maintain that same level of professionalism, but without the cost or maintenance requirements.
Small legal firms like Soni Family law benefit from the low flat monthly rate of Vocalocity’s Unlimited Extension plans. Included in every Unlimited Extension plan are a host of powerful business features that allow small law firms, even sole proprietorship’s like Soni Family Law, to operate with a highly professional communication presence.
Soni Family Law cites Vocalocity’s call recording service as one of its favorite add-on features. Vocalocity offers 2 different types of Call Recording service, which are tailored to fit companies of different size and structure. Many legal firms find that there are big benefits to call recording service, both for legal protection, and to ensure accuracy. Company Call Recording Service is controlled by the account administrator and can be implemented company wide, to record all or just a percentage of calls. On-Demand Call Recording service allows each individual user to start and stop recording on their own extension with a simple keystroke.
Because Vocalocity’s service is hosted VoIP, there is a much higher level of flexibility than with traditional phone service. Ketan can take his phone and plug it into any Ethernet connection, and his phone will register with Vocalocity’s servers automatically. This means that he can make and receive calls on his Vocalocity number even if he is working from home or on the road. There is no difference in service, so clients can’t even tell that he is out of the office.
Being a small firm means that Ketan Soni handles the IT setup of his firm himself. With Vocalocity that doesn’t pose any kind of problem. Setup is simple and easy, and all of the features of his account are manageable from a user friendly web interface. Additionally, Vocalocity prides itself on our outstanding customer care team, that can help with any changes necessary.
