What our customers say:
"I have loved working with Vocalocity! It has made starting my own business easier because I don’t have to worry about my phone system. I love your company."
Cindy Owens
General Manager
Home Health Mates
Star Business Centers, Inc.
Industry: Technology and Business
Star Business Centers, Inc. provides support and services to small- and medium-sized enterprises on an outsourced basis. The company has voice and non-voice processes that currently provide solutions to their healthcare and online web/marketing clients.
When Star Enterprises decided to select Vocalocity, they were looking for something new, and something that catered to small/medium enterprises, but didn’t want to sacrifice quality and standards.
Mae Escobio, Operations Manager, says, “We needed something that meets our current demands for voice and fax services which can be very flexible in terms of downsizing or upsizing. And since we are just new to this, we wanted something that wouldn't bind us or tie us to a contract.”
Since selecting Vocalocity, Mae has noticed that her company has been able to operate remotely more smoothly. “The presence of tech support who are available all the time also helps to ensure our continuous service to our clients. We have received a tremendously lower volume of complaints. The excellence of your service makes us look good to our clients and customers.”
Mae notes that all of the features they’re currently using are very helpful in advancing the small business’ operations. Some of her favorite features are the call logs, the call queue, and the fax service, all of which she says are very useful for management and administrative purposes. Vocalocity has a wide array of powerful business-class features included with every unlimited extension account. In addition to the standard features, Vocalocity also has add-on features that can provide an extra level of convenience and professionalism for small business owners. Calling features such as Voicemail Transcription, On-Demand Call Recording and Call Groups are available to add onto any Vocalocity hosted VoIP account. And as with extensions, its easy to add and remove features to fit the changing needs of your business.
“Vocalocity is truly a solutions provider. By switching to Vocalocity we have cut on cost and maximized our resources. While we are not bound to be with Vocalocity for a certain period, we commit to do business with them since they help our business grow!”
