VoIP Software: Vocalocity Dashboard

The Vocalocity Dashboard is a feature that allows managers and coworkers to see the real time status of all extensions in their PBX. The dashboard allows Administrators to create customizable views that restrict visibility for users. We've modeled the dashboard after popular, user-friendly instant message applications, making it very intuitive and easy to use. Vocalocity has included the dashboard feature with every extension.

Vocalocity Dashboard Screenshots

Click the images below to see expanded view

Collapsed View	External Call	IntraPBX Call	Conference Call

 

Benefits

• Real-time status of coworkers
• Mimics traditional phone system functionality by displaying which extension is in use
• Extension to extension click-to-call functionality or call any number using the click-to-call tool
• Ability to turn on or off Do Not Disturb feature from anywhere using the interface  
• Company-wide directory

Download the Vocalocity Dashboard Data Sheet

Pricing

Included with every extension

Usage in your Phone System

A real time ability to monitor your company phone system is just one of the benefits of a hosted system. With a physical unit, additional software would be required to implement this kind of advanced monitoring. Fortunately, with the advent of VoIP, software isn’t necessary, and you can simply login to your account online to view your system in real-time.

The Dashboard is convenient for checking on your company’s phone usage, but also for viewing who is available in a call transfer scenario. By looking at the Dashboard, any employee with access can instantly see who is on a call or who is available to take one. You can see what number they are on a call with, and what the duration of the call is as well. You can easily click on any available extension in order to call them directly from the dashboard, which will connect each of your extensions.

The Flexibility of Mobile

Vocalocity’s new mobile app for smartphones makes taking the Dashboard on the go possible as well. Even when you’re out of the office and away from a computer, you can easily see the status of your phone system, and use the dashboard as a directory, to make calls to company extensions directly from your smart phone. 

Hosted VoIP offers a wide range of advanced phone features that are included with every Vocalocity account at no extra charge. Because your entire system is hosted in the cloud, with business VoIP, software is unnecessary, and you can access and control your entire system from a web browser.

Who Needs Dashboard?

The Dashboard is particularly convenient for receptionists, or those in charge of routing incoming calls. Of course Vocalocity provides a Virtual Receptionists, but many companies require a receptionist in order to perform other functions, many companies have employees that are responsible for routing calls as well. The dashboard makes it easy to manage call distribution and transfers at a glance, and is popular with businesses that have this type of company setup.

Vocalocity’s Cloud-based PBX hosts all the functions of your phone system for you. Everything is controlled online, with software run from our servers, as opposed to a machine at your office. Our servers are protected in state of the art data centers with triple-redundancy, meaning that they are far more secure and reliable than a physical system running pbx software hosted on-site at your own company.

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