Vocalocity Call Park: VoIP Calling

Vocalocity Call Park is a transfer service that allows you to “park” a call in a “spot” and have the call retrieved by another extension on the account.  

Simply:

• Take a call on one extension.
• Park it.
• Pick it up on another extension.

Pricing:

Call Park is free for all customers!

To learn more about Call Park check out our Call Park Getting Started Guide! 

Usage in your Phone System

Vocalocity provides many free features to enhance your business communications. Call Transfer is a convenient feature that we’ve had for a while, but many customers requested the ability to simply park a call, rather than transfer it to a specific extension. Call Park is the result of customer requests, and Vocalocity’s development team’s efforts to cater to our customers’ needs.

Hosted VoIP is a dynamic communications solution for small businesses. Unlike on-premise systems, a hosted VoIP phone system can be updated constantly, with no cost or inconvenience to the service recipient. Adding new features is done on our end, with no service interruption to you as a customer. With an on-premise system, every new feature would require a maintenance person to come to your location and physically update your system. With Vocalocity, those changes happen automatically.

Who Needs Call park?

Call Park works well for businesses that have departments that share calling responsibilities. When any particular member of a team is capable of handling a particular request or concern, Call Park allows your company to better distribute those calls. Rather than transferring the call to a specific individual who may or may not be available, Call Park enables any team member that is available to take the call.

Call Park is a productivity enhancing feature for both small and medium sized businesses. Small companies with only a few employees often times share the responsibilities of speaking with clients and vendors. With Call Park, it’s easy to make a call available for anyone else in your business. Larger companies that have departments will often times need to park calls for members of a certain group or team.

Calling is made more efficient and inexpensive with hosted VoIP from Vocalocity. With Unlimited extension plans your business gets the cost savings of a low flat monthly rate. Included with that rate are powerful features, and new features and updates for no extra charge.

A System that Never Gets Outdated

Vocalocity makes a point of listening to our customers’ feedback, so that our system is always up to date with their changing needs. Technology changes at a rapid pace, and with hosted VoIP, your system never has to become obsolete. Our customer care team passes along feedback from our customers to our development team, so that they know what features customers want and what features are priorities. Business is constantly changing, so new features need to come out to keep up with the pace of business.