Vocalocity IP Phone Recording Service - CCRS

Set recording rules that define when phone calls are recorded. Recording rules are set from your Vocalocity Admin portal. Once rules are in place, calls are recorded automatically, with no need to push a button.

Click here to download the Call Recording Information Sheet

Vocalocity CCRS Screenshots

Setting Recording Rules	Saved Recordings

 

 

 

 

Benefits:

• Train Your Employees, Protect Your Company. Experience your company the way your customers do - confirm employees are performing up to your standards.
• Record Only What You Want. You decide which extensions, groups, queues, Virtual Receptionists and conference bridges to record. Once this is set up, they are recorded automatically – no need to push a button.
• Low Flat Rate. Whether you have 10 employees or 100, Company Call Recording Service is only $49.99/month for 500 hours of recording time.
• Recordings Never Expire. Access your recordings for as long as you keep the service.

Pricing:

$49.99/Month for 500 Hours of Recording Time.

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For a Limited Time: Sign up for Company Call Recording by May 31st, and get your first month of Company Call Recording Service FREE! Call 855-303-0666 now!

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Who Needs Company Call Recording Service?

Vocalocity phone service is the complete communications package, and with Company Call Recording Service your business can ensure the highest standards of quality and accuracy for your services. CCRS provides the dual function of providing employers with the ability to monitor employee interactions, as well as to ensure the accuracy of what customers and clients say in conversation.

Train Your Employees

With Call Recording you can train employees efficiently and effectively by providing them with immediate feedback on their phone interactions. Recordings are saved in your administrator portal and can easily be downloaded and shared. Employees that are able to listen to their own phone conversations can more easily understand what parts of their interactions are effective, and which parts need improvement. The CCRS feature has become a favorite among companies that strive to provide the best possible service to their customers.

Ensure Accuracy

For many businesses, ensuring the accuracy of details relayed over the phone can be a crucial part of doing business effectively. Over the course of time, businesses and their clients may come to remember phone conversations differently, which can cause discrepancies in expectations. With Call Recording your company will always have a 100% accurate and reliable record of exactly what was agreed upon. These recordings are available for your own internal reference, but can also be shared with customers to demonstrate accuracy and provide protection for your business. The CCRS feature is easy to add on to your Vocalocity phone service package, and will seamlessly run with the recording rules that you set.

Complete Your Phone System

IP telephony allows for far more robust features than ordinary traditional phone service. CCRS is one of our most advanced features, giving companies a powerful tool to protect and train their employees. Vocalocity strives to provide a full communications package, not just phone service. Adding CCRS to your Vocalocity account will expand your powerful phone system’s functionality even further.

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