What our customers say:
"Vocalocity is great because the price is right, it's got the right features, it does what we need it to do on a day to day basis and it allows customers to get a hold of us anytime they want"
Rob MacEwen
Managing Director
Audaxium, Inc
Vocalocity Support
Please visit the Customer Care Knowledge Base where you’ll find, answers to frequently-asked questions, solutions for technical issues, guides to getting started, manuals, and other helpful information.
All of our Customer Care staff members are located at our headquarters in Atlanta, just steps away from our technical, executive, and sales teams. Because we’re able to stay so connected, we’re able to better help you with your technical questions, set up processes, and questions about VoIP service. We’re constantly up to date with company news, innovations, product rollouts, promotions, and equipment. That’s the Vocalocity difference, and it’s our commitment of quality to each of our 15,000 customers.
Customer Care
Contact Vocalocity's Customer Care representatives to help you:
- Add additional features or extensions to your account
- Port your current numbers to Vocalocity
- Answer initial set-up questions
- Train you on the online customer portal
- Troubleshoot your IP phones
- Diagnose issues with your local network
- Set up advance features
- And more...
Online User Interface
- From VocalocityPBX's online customer portal you can access your PBX to create users, assign extensions, manage auto attendant, edit account information, etc. The HDAP user guide provides step-by-step instruction for navigating the online customer portal. Visit my.vocalocity.com to access the online customer portal.
