Installing VoIP Systems: Easier Than You Ever Imaged
If you’ve been toying around with the idea of installing VoIP systems in your offices, restaurants or retail locations, don’t let the fear of having to do it yourself slow you down. Installing VoIP systems is easy with Vonage Business Solutions (formerly Vocalocity) as the phones come pre-configured and ready to use with your Internet connection.
Getting Started with a Consultation
First, call in to Vonage Business Solutions’ sales department for a no-hassle consultation. A helpful rep will ask what type of Internet connection you have, and if you’re willing to get a new connection if the old one isn’t strong enough. This is because your voice communications will occur over the Internet, and if you don’t have enough bandwidth to handle the call volume, you may experience poor call quality. A good way to test your current bandwidth is to go to Speedtest.net or Pingtest.org. This will help the rep determine if VoIP systems are the right fit for you.
Phones and Routers for VoIP Systems
Then, make sure the phones you plan on using are compatible with the VoIP system. All of the phones Vonage sells are compatible with our service. If you have multiple routers in your office, you may experience network disruptions because of mixed signals. The best rule of thumb is to get one compatible router that can handle all of your office traffic. Please note that if you have a combination modem / router you may also have network issues as these types of devices actually have the router portion disabled. You’ll need to contact your Internet Service Provider (ISP) to determine if this is the case.
Check Your Firewall
Most off-the-shelf routers come with a firewall enabled, which may explain why your VoIP service doesn’t seem to work the first time around. Vonage’s reps are able to assist IT technicians within your business on how to turn this off, but if you continue to experience problems, the best idea is to contact the Internet Service Provider to make sure that whatever you change doesn’t negatively affect your business security settings. Once the firewall allows static IPs and static ports, VoIP systems should run flawlessly.
Plug and Play Technology
Out of the box, most phones with a VoIP system will work with a minimal amount of effort and configuration. Some customers with customized security settings may need to call Customer Care to help them though, but a good first line of defense is to contact the Internet Service Provider to make sure that your Internet is set up to allow incoming and outgoing traffic with the capacity to handle VoIP traffic for all of your employees.
Once configured, the phones will work by plugging them in to any compatible Ethernet port. You can switch desks, take your phone home with you, and best of all – you won’t ever have to reconfigure the system for new updates. All VoIP phones are provisioned to accept system updates automatically, so you get the best features as soon as they’re available.
If you have any further questions about how easy VoIP systems are to install, give us a call! We’ll be able to get you a free quote and see if VoIP is right for your office.